IT Help Desk Specialist
Tiempo completo
Requiere Inglés
Semi-Senior (2-5 años)
IT Help Desk
Customer Service
IT Support
MDM
Project Management
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Descripción del puesto
We are looking for a talented IT Help Desk Specialist to join our team. The ideal candidate should possess strong customer service skills, be detail-oriented, and have solid experience in troubleshooting with macOS and Windows.
Requisitos
- 3+ years of experience in IT support, sysadmin, and device management roles
- Excellent verbal and written communication skills
- Strong customer service mindset and experience as the first point of contact for technical support
- Demonstrated problem-solving skills
- Attention to detail and ability to follow written and verbal instructions
Tech Stack
macOS
Windows
Jamf Pro
Microsoft Intune
VMware Workspace ONE
Beneficios
We offer competitive benefits such as medical insurance, internet and cell phone reimbursement, training budget, and the possibility to travel to our main office in Palo Alto. Additionally, we foster an inclusive, diverse, and belonging environment.
Note: El contenido del trabajo se muestra en inglés como lo proporciona el empleador.